A select few Apple customers have been shocked lately to find that the RAM in their upgraded iMac orders had been replaced with saltine crackers. RAM upgrades are one of the most popular customizations made to iMacs purchased through Apple’s online store, which makes it all the more surprising that Apple has been skimping on RAM and adding crackers in the hopes that no one would notice.

Apple Inquisition was able to reach one of the affected customers, Jeffrey McRandall, to hear his story:

I still can’t believe it. I was just sitting there, checking my Facebook, and all of a sudden the bottom panel of my iMac popped off! I didn’t even know it had a bottom panel, so I looked inside, and it was like someone stuck a couple crackers up in there.

McRandall was clearly shocked and a little disoriented when he took the computer back to his local Apple Store. He says that the technicians took it to the back for five minutes, then returned his computer and apologized for the inconvenience.

They gave it back to me, and I asked the guy explicitly if they just put new crackers in the RAM slots, and he said they didn’t. And I guess I have to believe him because I have no way of knowing or checking how much RAM there is. I don’t have a computer sciences degree or anything like that.

When reached for a comment on this incident, Apple PR issued the following statement:

Yeah, we put saltines in the RAM slots, so what are you gonna do about it? Are you going to stop buying Apple products? We’d like to see that. We dare you to not buy Apple stuff.

With still no known way to check what type of RAM is in a computer, or even to check and see what RAM is or does, it looks like we’re all at the mercy of Apple.